Ultimate Collectors' Forums

As excited as I have been to receive my copy of Thranduil's sword, it appears the 'unlikely' may be closer to 'impossible'. I placed an order on 12/22/13 for this along with the Orcrist scabbard and sword of Kili, both of which I have received on release. However, this morning I woke to an email from Budk stating that my CC was declined and that I would have to update or provide a new form of payment within 3 days to keep my order or it would be canceled. However, I paid in full at the time of the order, so you could understand why I am a little shocked to see this message. And now, for the icing on the cake, when I logged into their site to see what was going on, the last remaining item on my order, the sword of Thranduil, has some how been replaced with the sword of Kili. So not only is Budk trying to charge me a second time for an item they already sent me, they are apparently not sending me an item I already paid for.

I have sent out an email to their Order Inquiries, and have begun gathering up all my emails and bank statements connected to this order, so now I will have to just wait and see how they respond. I understand this order has been on hold for a long time, but there is no reason something like this should happen. Sorry all, rant over.

that sux, i would be pissed too!!!!

It would freak me out Rosere,I hope for good news for you man.

I am very sorry to hear about these issues Rosere!

The same issues is what led me to become a UC dealer myself. I hope it gets resolved and you do not lose any money, but if it doesn't your business is always welcome at Castle Kon.

Thanks Rev, I haven't really been pursuing any items recently, but when I do I will most likely be headed your way.

Yeah for some reason my CC has been declined as well..I will call them tomorrow and get it straightened out..

I think that is just a 'line'. I don't think they can process a cc if The order has been held for over a year.

[quote=""Idril""]I think that is just a 'line'. I don't think they can process a cc if The order has been held for over a year.[/quote]

I've also has the Thranduil sword on pre-order since December of 2013. As of this afternoon I have not received any email regarding it or CC processing for payment . . .

[quote=""Buckeye""]I've also has the Thranduil sword on pre-order since December of 2013. As of this afternoon I have not received any email regarding it or CC processing for payment . . .[/quote]

That's good. I have 2 emails and 1 phone call into BUDK, still no response. Maybe they read this forum and see me trying to undercut their prices :p

Another reason why I'm avoiding BudK altogether. No sale prices, inconsistent shipping prices, and apparently wishy-washy with credit cards. No thanks.

So 2 phone calls and a few emails later and my order has been sorted. Sword of Thranduil has finally arrived today; slightly less than stellar packing, but everything appears intact. Not the worst buying e xp erience, but definitely not as good as it should have been. Future purchases will most likely be made elsewhere (Rev).

[quote=""RosereIII""]So 2 phone calls and a few emails later and my order has been sorted. Sword of Thranduil has finally arrived today; slightly less than stellar packing, but everything appears intact. Not the worst buying e xp erience, but definitely not as good as it should have been. Future purchases will most likely be made elsewhere (Rev).[/quote]

Sorry about your troubles Rosere. I'm glad you got the sword though

[quote=""RosereIII""]So 2 phone calls and a few emails later and my order has been sorted. Sword of Thranduil has finally arrived today; slightly less than stellar packing, but everything appears intact. Not the worst buying e xp erience, but definitely not as good as it should have been. Future purchases will most likely be made elsewhere (Rev).[/quote]

Post pics!!!

[quote=""RosereIII""] However, I paid in full at the time of the order, so you could understand why I am a little shocked to see this message. [/quote]
BudK charged you when the order was placed for an out of stock item? I thought they only charged when the product was in stock and ready to ship. I have been recommending them to my collectors specifically because I was told they did not do this.

They do a pre-authorization charge, and that gets credited back to your account after a couple of days

[quote=""Balrog3019""]Post pics!!![/quote]
My sentiments exactly, POST PICS!
And a quick review of what you think of it in quality.

Yes, allosaur176 is correct. When I went back through all my bank records, it wasn't paid in full. It was weird as I had ordered half a dozen items which were in different stages of release, so I was charged and refunded the full amount then charged different amounts as the items were all shipped; that was my misunderstanding.

As for the rest, I will try to post some pics tomorrow after work. First impression; very nice sword, kinda heavier than I e xp ected, not completely thrilled about the 'blade decorations' which are very thick and seem a bit impractical on a blade (even a fantasy one). Quality is pretty good, my only complaint would be the seam where the blade decorations are joined on each side.

I'm happy for you Rosere and good news for our friend Rev too.

Curious about pictures of that long waited sword,hope to see it on your wall with all your other swords.

I'm glad you like the sword, in very excited to see pictures as well.

After it's little side-aventure with UPS, my Thranduil sword finally arrived. I will take some pics tonight or tomorrow and post them (if the UCF software will let me). <fingers crossed>

Additional note: I tried to take a sneak peek at the sword in my office, but the printed sleeve is so tight around the box I can't get it off. I'm afraid the only solution may be to damage it in the removal process. I'll try again at home . . .